Too Important for the Marketing Deptartment
* Fundamentally different way of talking about this
* Nobody cares about sliced bread
* Wonder made sliced bread the greatest thing:
The Story: in 1913 some guy named Otto invents the bread slicer, making sliced bread possible. Presumably it's great. Otto patents bread slicing but fails to launch a successful multi-million dollar business. Twenty years later, Wonder starts selling sliced bread. They DO become a successful multi-million dollar business. Because they had an idea that could spread.
* "ideas that spread win"
* Do we need to spread ideas??
* We are not in the function business
* winners have both - function and ideas that spread
* Godin's 1st law of software: If it doesn't connect why bother?
* (better build the marketing into it, market itself)
* The Century of Idea Diffusion (As Seen on TV)
* TV Industrial complex (buy ads -> get distribution -> sell products -> profit -> buy more ads...)
* Leads to average products for average people: If you're going to market to EVERYONE, you need a product that EVERYONE wants, which means it needs to be an average sort of product.
* Solving a problem people don't think they have
* they aren't looking for a solution
* so you're invisible.
Hyperclutter is the overload of products or options in one area. For example, you can buy a few hundred different coffee beverages in Starbucks. Trying to compete in a field like that is really hard, because it's so hard to stand out.
* Hyperclutter is not your friend (especially for small companies)
* because no one cares
* serious problem: the red (traffic) light never turns green
* Bottled water == tap water in a plastic container
* and yet... hydrate magazine, water salad, diet water,
* dealing with clutter by making more clutter
* branding ourselves to death
* a.k.a. spam
* On Highway 11 there's a million coffee shops and one Candy Shoppe: Rita (the owner of the Candy Shoppe) will tell you...
* fact 1: average customer spends $60-$65 a visit
* fact 2: so popular people risk their lives to buy licorice
* fact 3: $175,000 last year
* secret to highway 11: people doing something totally different are doing well. BUT:
* The other secret: it's far easier to get a loan to open a coffee shop on Highway 11. Bucking the trend means going it alone because few people will support you.
* Southern France: cows are boring
* what if it was a purple cow???
* a purple cow is remarkable
* if your software is remarkable, people will talk about it.
* stir fried wikipedia...
* We are in a full scale industrial revolution
* meatball sunday is the unfortunate combination of two perfectly good items
* not to figure out how to force this new medium to your will, but to have the oppportunity to build stuff that works for this new medium
* Josiah Wedgewood (porcelain products)
* not marketing: changed what it meant to make stuff
* marketing pyramid... (with marketing at the top)
* ...strategy ends up making meatballs
* direct communication between user and company
* everybody is now equally loud
* "wanna see my socks?" (gives people something to talk about) (Seth shows his mismatched socks)
* people are going to tell stories: give them a story they want to tell
* the story matters: google/yahoo swap
* given a choice people will take it.
* we all now compete in an infinite marketplace
* everyone can have their own media channel
* who vs how many
* goal should be "who" can i interrupt, not "how many"
* the gatekeepers (in companies) are being replaced by leaders
* .. maybe bottom up
* .. maybe sideways
* the Seinfeld curve (either $250 tix in vegas, or watch for free on tv)
* ubiquitous or scarce, no money in the middle. (no $90 Seinfeld product)
Instead of "Customers for your products" you need "Products for your customers"
Instead of "Success before commitment" you need "Commitment before success"
NEW CYCLE:
The Fashion Permission Complex (Be Remarkable -> Tell a story to Your Sneezers -> They spread the word -> Get Permission -> Be Remarkable ... )
Step 1 is the hardest, most important, most people skip it
Bonus (not included because Seth asked us not to...)
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